FEEDBACK CHANNELS

Contact & Feedback

We welcome technical feedback, calculation bug reports, and updates to industry standards.

Technical Issues & Bug Reports

If you identify a numerical error, boundary discrepancy in our freight class engine, or an equipment specification that deviates from published ISO or container line standards, please submit a detailed report including:

  • The specific calculator or guide URL
  • Exact inputs used (dimensions, weights, quantities, units)
  • The observed output versus your expected calculated output
  • Citations to the relevant primary standard or published carrier tariff

Standard Inquiries & Domain Activation

For general questions regarding the calculation methodology or to suggest new equipment presets, inquiries are managed through the primary domain contact channels for freightplanhq.com.

Domain Launch Status: Dedicated support email routing ([email protected]) is scheduled for immediate activation following final domain DNS and MX record provisioning.
Scope Limitation: FreightPlanHQ is an engineering calculation platform. We cannot provide commercial freight rate quotes, book cargo, or answer questions regarding specific carrier shipments in transit.